Blog list

12 Feb
supporting-driver-safety

Supporting Driver Safety

Real-time feedback for better, safer driving

Your drivers may be on the road, but they’re still under your care. So how can you help them drive safely when they’re out of sight? And with consideration for your fuel bills and the environment?

Every fleet operator, transport manager and logistics business has a requirement to take driver safety seriously. This doesn’t simply apply to those operating HGV or LGV but also applies to those in cars, such as sales executives.

WEBFLEET OptiDrive from TomTom gives you the tools you need to promote safe and efficient driving from the office. And Active Driver Feedback gives your drivers the information they need to take better care of themselves and your vehicles.

Read the PDF data sheet here

 

12 Feb
corp-responsibility

Addressing Tracking Objections

Vehicle tracking: the road map for a happy workforce

Fleet management technologies can deliver a wealth of business benefits, from boosting productivity and driving efficiencies to meeting legal obligations and improving customer service.

Employees, however, can feel threatened by change, particularly by new technology – and all the more so when their activities behind the wheel are being monitored. For this reason addressing tracking objections is vital.

So how should vehicle tracking be introduced to your fleet, and any privacy concerns from staff allayed? Get it right and everyone will be buying into a system that will improve operational processes, employees’ working lives and the company’s bottom line.

Get it wrong, and it will be met with resistance and its potential will never be realised.

Read the full report here

 

 

12 Feb
job-flow-nav

Improving Customer Service

Using Technology to improve Customer Service

A company is only as strong as its reputation. Good, punctual, customer service is consequently one of the most essential ingredients to business success.

For a company with a mobile workforce, fleet management technology will enable it to effectively plan its operations and road journeys to optimise customer communications and service delivery.

Being able to manage your customer service standards with a remote workforce is now much easier with advanced technology. Ensuring driver standards are maintained and being able to keep an accurate record of where vehicles are in your fleet can be a major advantage.

It can assist with disputes, false or fraudulent customer claims and provide vital evidence in more serious cases.

The following white paper considers how travel time-based planning tools provide the solution to improved customer satisfaction and customer retention.

Read the full White Paper on Customer Service for Transport Businesses now

 

4 Feb
webfleet

Reducing Fleet Fuel Costs

Simple ways to save on fleet fuel costs

– A white paper produced by tomtom – vehicle tracking solutions from FLEETSense

Rising fuel costs are a major consideration, if not the most important, for fleet operators, mobile and on-road services. Controlling and managing these costs can be achieved through a number of means.

The most appropriate way for businesses to tackle fuel costs, and their bottom line impact, is to introduce technology systems that provide the tools to instigate operational and behavioural changes encouraging fuel-efficient driving.

The following white paper considers the challenges faced and how this can be achieved.

Read the full research report now