Blog list

15 Dec
fleet sense tracking

Merry Christmas from FLEETSense

MERRY Christmas!

fleetsenseWe’ve enjoyed a fantastic year through 2015.

We’ve re-branded, from Independent Tracking to FLEETSense, and welcomed a large number of new customers and clients.

We’ve welcomed new members to our team and watched the business grow both in size and in reach.

Our year was however tinged with the deep sadness of losing Dot Bane, our long-standing Operations Manager, to a very determined battle with cancer in October. This was a tough time for us but we would like to thank everyone for the messages and support that we have received.

As we go forward, we look forward to new and fresh opportunities for the year ahead and most of all, would like to take this opportunity to thank all our customers and clients, suppliers and supporters.

It’s been our pleasure working with you during 2015.

From Sally, Tom and all the Team at FLEETSense,

Merry Christmas and Happy 2016!

Please Note; our Office is closed end of Wednesday 23rd December and reopens on Monday 4th January 2016



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4 Dec

Christmas 2015 – Office Availability

Christmas Office Dates

Please Note –

The FLEETSense Office Will be Closed On The Following Dates


Last Day – End of the day Wednesday 23rd December

Our Office then reopens on Monday 4th January 2016

Any of our customers that require equipment de-installs, re-installs, or additional units, please advise the office as soon as possible before these dates.

Thank you and from everyone at FLEETSense, we wish you a very Merry Christmas!


Sally and Tom Dickerson,

Directors – FLEETSense Ltd.


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24 Nov

TomTom PRO 7250 5250 Update

New Firmware Update Available for the TomTom PRO 7250 & 5250

The new firmware 15.311 for the TomTom PRO 7250 / 5250 product range is available in the partner portal.

Next to improving the overall performance and the stability of the TomTom PRO, various bug fixes have been implemented with the latest application release.

To further improve the routes for heavy trucks and other large vehicles, optimizations have been implemented into this version, to make sure the planned route is suitable for these types of vehicles.

If you are operating either the TomTom PRO 7250 or 5250 for your fleet tracking, please contact FLEETSense now for guidance on how to update your firmware for these units.

Call 0345 459 4998

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16 Nov
webfleet driving times app

New WEBFLEET Driving Times App

WEBFLEET Driving Times App

This brand new app works in combination with either WEBFLEET Driving Times or Tachograph Manager.

It is designed to help drivers comply with the complex Drivers’ Hours Regulations by simply displaying remaining driving times, the same data that is available to the dispatcher via WEBFLEET.

Other features include infringement warnings and historical overviews. The app is available for standard Android devices and the TomTom PRO 8275.

For android devices: down load the app from the Google Play Store. For the TomTom PRO 8275: contact us detailing WEBFLEET Customer Name and Customer number.

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7 Oct
Job Vacancy

Vacancy – Office Manager

We’re Hiring!


Full-Time Position

Dereham, Norfolk

£ – depending upon experience

We’re recruiting – due to early retirement we’re seeking to fill this vacancy and looking for an individual with good commercial experience, strong  office management skills and a desire to work in a fast-growing family-run business that’s really going places.

This Job Role includes

  • General Office Management & Coordination
  • Customer Account Management & Support
  • Supporting Directors and Leading Staff
  • Customer Service Queries, Support, Billing, Pricing, etc.
  • Generating New Business Quotes, Following-up Proposals
  • Stock Orders and Supplier Management
  • Elements of Purchase Order and Sales Ledger Management

Please review this website to learn more about FLEETSense, what we do and services we provide.


Essential Skills –

Practical Commercial Experience – Working to deadlines and core Service Standards

High-level Communication Skills – dealing at Director Level, via Telephone, Email and Post

Good Literacy and Numeracy – solid working-knowledge of MS Word, Excel, Outlook

Knowledge of Salesforce would be a significant advantage

Confidence and Competence in managing a small team of dedicated colleagues

Diligence and serious commitment to supporting Directors of a fast-growing technology-based service provider



Any practical knowledge of the transport industry, fleet logistics or similar would be a major advantage.


We are seeking immediate placement for this role and will be interviewing in the Dereham area.

If you are looking for a challenging role, feel you meet the requirements and would like to apply, please send your CV, by email to –

Nial Adams – [email protected]


NB. We are not accepting enquires from Recruitment Agencies – thank you

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7 Sep

Independent Tracking is now FLEETSense

FLEETSense – The New Name for Independent Tracking

Welcome to our new brand launch –

Since opening our doors in 2008 we’ve enjoyed being part of the huge growth in emerging technology and solutions for the Transport industry.

As we’ve continued to expand our knowledge and skill-base we’ve also widened our offering at the request of you, our clients. Although originally dedicated to delivering vehicle tracking solutions we now encompass Fleet Management, Vehicle Security, Remote Worker Management and more.

For this reason we felt it was time to rebrand our business, giving more focus to our wider range of ‘common sense’ solutions that make transport and fleet management more efficient and profitable.

So we’re delighted to welcome you to FLEETSense, the new brand for Independent Tracking. We’re the same business, same independent operation and same skilled team with a family-led management, all focused on delivering a personal and professional service.


“Independent Tracking, the telematics and transport-management specialist based in Dereham, Norfolk, launches a new brand to reflect a widening portfolio of specialist service and solutions for the logistics and transport sector.

Independent Tracking was formed by Tom and Sally Dickerson in 2008 to provide vehicle tracking solutions, working in partnership with global brand-leader TomTom. Reaching out to a wide audience of logistics clients the company focused on delivering vehicle tracking and monitoring solutions to the commercial transport sector.

Over recent years, as the industry continued to grow Independent Tracking expanded the range of solutions to meet growing needs of Fleet Managers, Transport Operators, Operations Managers and others with fleet management requirements…”

Read The Full Press Release Now


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24 Sep
New TomTom PRO Vehicle Tracking Devices

New TomTom PRO Vehicle Tracking Devices

Once again TomTom leads the way in Vehicle Tracking and Telematics with the release of its next generation PRO Series Driver Terminals

The three all new model line-up delivers state of the art vehicle tracking systems that work seamlessly alongside TomTom’s acclaimed WEBFLEET vehicle management system.

The new PRO devices set the standard in the industry for user experience in making life on the road easier for the workforce.

New Advanced Features –TomTom PRO 7250 Vehicle Tracking

  • Complete new user interface
  • Interactive map and easy access to WEBFLEET
  • Professional device management
  • Lifetime Maps from TomTom

The new TomTom PRO line-up is designed for businesses to provide a better and more flexible service to customers:

TomTom PRO 5250 – view product details here

Portable all-in-one solution that can be connected to WEBFLEET over the air.

TomTom PRO 7250 – view product details here

Reliable connection to WEBFLEET using the TomTom LINK to communicate with the office.TomTom PRO 8270

TomTom PRO 8270 & TomTom PRO 8275 – view product details here

The (17,7 cm) ruggedised driver terminal enables businesses to add bespoke business applications to the device to optimise the workflow on the road and in the office.

Each new TomTom PRO will also be available as a TRUCK version with dedicated features for HGVs, LVGs.


Why Choose TomTom PRO for your Vehicle Tracking –

The new TomTom PRO 5250 and TomTom PRO 7250 carry advanced features that include the ability to be updated with a new device management mechanism either using a SD card (available now) or TomTom MyDrive (available very soon) for software and map updates.

The new mechanism using a SD card supports bulk updates for multiple devices with a single download of the updated file. As part of the Partner Support Service from Independent Tracking we can now assist with the fast updates on these systems. This feature significantly cuts down the time required (and off-road time especially) for updating your devices.

The TomTom PRO 8270 & TomTom PRO 8275 combines the best from the TomTom Bridge and WEBFLEET. It gives us new opportunities to win customers who want to capture additional information from the road by enabling them to customise the device according to their business needs. Updates can be done using a SD card or via WiFi with the new Mobile Device Management platform.

Tom Dickerson Vehicle Tracking Specialst“These new devices from TomTom really are a game changer. There is no other tracking company on the market supplying products that have such advanced and flexible features. The new PRO Series is fully adaptable to the user’s needs.

It includes additional benefits, such as signature capture (ideal for delivery audit trail), records data to support vehicle checks. and provides a truly paperless solution for maximum efficiency”

Tom Dickerson, Vehicle Tracking Specialist, FLEETSense


For more information on how TomTom Vehicle Tracking devices can help drive your business contact us today for a live demo and no-obligation review of your needs and objectives.

FLEETSense is a leading Provider and Installer of vehicle tracking and telematic systems. As TomTom Gold Partners we represent the quality, reliability and trust of a global brand name, combined with the dedicated support and personal attention of an independent specialist with one aim; to help drive your business.

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1 Aug

DVSA Compliance – Desk Based Assessment

Are you ready for DVSA Desk Based Assessments?

Since the merger of the DSA and VOSA the drive to remove non-compliant transport operators continues. The latest development include the newly formed Remote Enforcement Office, which is based in Avonmouth, Bristol.

DVSAIn a bid to continue the streamlined approach to assessments the DVSA are now distributing Desk Based Assessments to transport operators. This represents a shift from the standard practice where DVSA Examiners would make personal visits to Operators.

These letters now request that the Operator supply full evidence to support their compliance with a series of regulations and operating conditions.

Although this desk based assessment seems to be a major and progressive step there is concern that many Operators are simply ill-equipped to provide the supporting evidence that is required.

Obligations that constitute this remote enforcement process includes the ability to provide supporting evidence on the following –

  • Driver licence/CPC/ADR compliance,
  • Drivers hours, working time records
  • Driver defect reporting
  • Preventative maintenance, inspections and forward planning,
  • Driver’s Continual Professional Development
  • Observance of loading/speed limits

This step change follows recent months of evolution from within the DVSA and a desire to both improve the practical relationship between the DVSA and the Transport, and also to speed up the process of enforcement.

In May 2014 Western Traffic Commissioner Sarah Bell said the Traffic Commission hopes to streamline the process between a DVSA examiner visiting an operator’s premises in a targeted check, and bringing them to a public inquiry.

She went on to say that the various Traffic Commissions are this year working with the DVSA on strategies to get non-compliant operators off the road quickly by reducing the amount of time and steps needed before going to a public enquiry. They also want to work more closely with the DVSA.

These developments within the UK transport and haulage industry are set to bring in new ways to maintain compliance. As such there has never been a clearer signal that Transport Operators need to take matters seriously.

Advanced vehicle telematics are now able to provide a practical solution, giving accurate and valid data that provides clear supporting evidence of a commitment to full compliance.

For an independent evaluation and advice on how to prepare for Desk Based Assessment please contact Tom Dickerson of FLEETSense



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1 Aug
tomtom telematics

Tomtom Telematics – Leading the Way

TomTom Telematics tops 400,000 vehicles subscribed to its Software as a Service

Tomtom vehicle tracking solutions have proved to be the industry choice. with Tomtom reporting record numbers of vehicles using this advanced technology.


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