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22 Apr
CAA selects TomTom

Claims management specialist selects TomTom

CAA selects TomTom fleet management technology

News Release from TomTom Telematics – 18 Mar 2014

Claims management specialist CAA has selected TomTom as its preferred fleet management technology supplier to help its customers reduce accidents and their associated costs.

WEBFLEET incorporates crash detection technology which sends automatic notifications to CAA as soon as incidents occur. This is expected to reduce claims costs by up to 60 per cent, keeping a lid on motor insurance premiums.

WEBFLEET gives us the ability to receive First Notification of Loss (FNOL) at the earliest possible opportunity on behalf of our insurers, brokers and direct clients. This means our claims department is equipped with the information needed to process claims more quickly, said CAA director Simon Bennett. By using TomTom technology our clients can share valuable insights on driver behaviour. This will enable us to work with them on risk analysis and to advise them on steps to improve their risk profile.

Claims Management Specialist CAA selects TomTom

Vehicle and driving performance data from WEBFLEET will also help CAA’s fleet customers reduce fuel consumption and improve safety standards by profiling drivers’ behaviour and providing live driver feedback. This will enable them to set performance benchmarks and target driver training where it is most needed.

Thomas Becher, Vice President, Business Development, TomTom Business Solutions, added: TomTom is in a unique position to be able to supply the depth of data required to shape the future of insurance and risk management. CAA has used this data to underpin a forward-thinking approach and offer a superior service to customers.

Content Posted with permission of TomTom Telematics – FLEETSense is an Approved TomTom Reseller

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7 Apr

TomTom Business Solutions renamed

TomTom Business Solutions renamed to TomTom Telematics

SaaS platform WEBFLEET will be the company’s leading product brand for the fleet management market

31 March 2014
TomTom today announced that its business unit dedicated to providing fleet management and vehicle telematics services has been renamed to TomTom Telematics.

The new name reflects its strong position in providing Telematics Software as a Service (SaaS). The SaaS platform, WEBFLEET is the company’s premiere product that helps businesses to improve vehicle performance, save fuel, support drivers and increase overall fleet image

Quick to implement and easy to use, WEBFLEET can be incorporated with a range of software and hardware, enabling companies to make smarter decisions and keep moving towards their business goals.

The fleet management market is expanding rapidly. We are focused on maintaining our strong growth in this sector through innovation and the development of strategic partnerships, commented Thomas Schmidt, Managing Director, TomTom Telematics. WEBFLEET will continue to help companies achieve higher standards of efficiency, customer service and corporate responsibility, added Schmidt.

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2 Apr

Data at your fingertips with AllOnMobile

Get Vehicle Tracking Data when and where you need it with AllOnMobile


Vehicle tracking and telematic solutions can provide a wealth of real-time data and valuable information, helping you to stay connected and in touch with your fleet. Now you can access this information remotely with a new advanced application that puts that data in the palm of your hand.

We are pleased to announce the AllOnMobile service to remove the paper trail between the office and field workers. By using AllOnMobile linked to your TomTom Webfleet account you can drive down costs, increase customer service and reduce mountains of paperwork.

We have uploaded a selection of videos, featuring “Brian”, that show you the power, flexibility and advantages that AllOnMobile can offer you.


Let’s Drive Your Business –

For a personal review of how AllOnMobile could benefit you please contact Tom Dickerson or another member of our specialist team at FLEETSense 0345 459 4998, or us this Contact Form to send a request and we will get back to you.

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12 Feb

Supporting Driver Safety

Real-time feedback for better, safer driving

Your drivers may be on the road, but they’re still under your care. So how can you help them drive safely when they’re out of sight? And with consideration for your fuel bills and the environment?

Every fleet operator, transport manager and logistics business has a requirement to take driver safety seriously. This doesn’t simply apply to those operating HGV or LGV but also applies to those in cars, such as sales executives.

WEBFLEET OptiDrive from TomTom gives you the tools you need to promote safe and efficient driving from the office. And Active Driver Feedback gives your drivers the information they need to take better care of themselves and your vehicles.

Read the PDF data sheet here
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12 Feb

Addressing Tracking Objections

Vehicle tracking: the road map for a happy workforce

Fleet management technologies can deliver a wealth of business benefits, from boosting productivity and driving efficiencies to meeting legal obligations and improving customer service.

Employees, however, can feel threatened by change, particularly by new technology – and all the more so when their activities behind the wheel are being monitored. For this reason addressing tracking objections is vital.

So how should vehicle tracking be introduced to your fleet, and any privacy concerns from staff allayed? Get it right and everyone will be buying into a system that will improve operational processes, employees’ working lives and the company’s bottom line.

Get it wrong, and it will be met with resistance and its potential will never be realised.

Read the full report here
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12 Feb

Improving Customer Service

Using Technology to improve Customer Service

A company is only as strong as its reputation. Good, punctual, customer service is consequently one of the most essential ingredients to business success.

For a company with a mobile workforce, fleet management technology will enable it to effectively plan its operations and road journeys to optimise customer communications and service delivery.

Being able to manage your customer service standards with a remote workforce is now much easier with advanced technology. Ensuring driver standards are maintained and being able to keep an accurate record of where vehicles are in your fleet can be a major advantage.

It can assist with disputes, false or fraudulent customer claims and provide vital evidence in more serious cases.

The following white paper considers how travel time-based planning tools provide the solution to improved customer satisfaction and customer retention.

Read the full White Paper on Customer Service for Transport Businesses now
View PDF


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4 Feb

Reducing Fleet Fuel Costs

Simple ways to save on fleet fuel costs

– A white paper produced by tomtom – vehicle tracking solutions from FLEETSense

Rising fuel costs are a major consideration, if not the most important, for fleet operators, mobile and on-road services. Controlling and managing these costs can be achieved through a number of means.

The most appropriate way for businesses to tackle fuel costs, and their bottom line impact, is to introduce technology systems that provide the tools to instigate operational and behavioural changes encouraging fuel-efficient driving.

The following white paper considers the challenges faced and how this can be achieved.

Read the full research report now
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4 Feb

Driver Duty of Care

Your obligations for Driver Duty of Care

A whitepaper produced by TomTom – business solutions for vehicle tracking from FLEETSense.

Workplace Health and Safety Regulations and Duty of Care (DoC) obligations have become increasingly important, particularly for companies that operate fleets of vehicles which are considered as places of work under UK law.

While, for some, DoC has either been ignored or treated as an additional unwelcome administrative burden, many companies have found addressing their legal requirements has been a blessing in disguise.

What is Duty of Care?

The law, including various road traffic acts and regulations, requires employers to develop Health and Safety (H&S) policies to minimise the risks to the health and wellbeing of employees while at work – this is a company’s Duty of Care.

Read the full whitepaper report now
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4 Feb

Driver Behaviour Study

Logistics Market Research: An exploration of business driver behaviour

Market Research by TomTom – Vehicle Tracking Solutions from FLEETSense. 

The financial, legislative and human impact of driving behaviour among mobile workers can be considerable. Consequently, improvement of driver performance now represents a significant business challenge.

There is an increased recognition of this fact, thanks to the efforts of energy and road safety charities, government organisations and solutions providers in raising awareness. But the extent to which companies and drivers have acted on this remains unclear.

This study explores and assesses the behaviours and current attitudes of European light commercial vehicle drivers. The research reveals that many mobile workers are not driving in the most fuel efficient manner and are prepared to compromise road safety. All the while there is considerable scope for businesses to reverse this potentially very costly conduct.

Only 21 per cent of companies currently provide training to help employees drive more safely and efficiently, while only 23 per cent use technology to monitor driving performance.

The final analysis considers why there is a need to strategically address a fundamental element of fleet driver behaviour.

Read the full research report now
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